Privacy

Updated 2026-11-15

When you call Solar Hub NC, we collect your phone number, your name, your home address, your email if you give it, your answers to our questions, and a recording of the call.

We use it to pass your request to a local solar pro, and to call you back if you said yes to a callback.

Who handles it for us:

• Twilio carries our phone calls.
• ElevenLabs runs the automated assistant that answers our line.
• Cloudflare runs the software that guides each call.
• Groq runs the language model that helps the assistant understand you.
• HighLevel (LeadConnector) holds our lead records.

We share your details with the installer partner listed on our Partners page, and with no one else except the companies above.

Our voice assistant vendor deletes call recordings after 2 days. A copy of the recording stays with your lead record.

To stop our calls, or to ask us to delete your details, call (984) 300-4553 and tell us.